Calls & transfers
Who Ellie puts callers through to, and everything that happened on each call.
Put callers through to
When a caller asks for a person, Ellie rings these in order. If nobody answers, she takes a message and texts and emails it to you.
Call log
How long to ring
Each person rings for this long before Ellie tries the next.
When nobody answers
Ellie tells the caller nobody's free, takes their name, number (she uses caller ID and only checks it once) and a message, then texts and emails it to you straight away.